Boris Mann’s Personal Blog

May 2010

Giving feedback to small business

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Looks pretty good, doesn't it? There are a couple of problems with the meal (mainly the sandwich), and definite problems with the delivery. I tried this at a new cafe / eatery. I have a ton of thoughts on what is wrong with the business, and why they are most likely going to fail.

My problem comes in providing this feedback. Obviously posting a review of all the stuff that went wrong and what I think could change isn't really that great. Posting about it, and mentioning the small business, won't really do them any good.

Do I go and talk to them about it? All of this is of course just my opinion, so why should they listen to me? And of course, I'm not prepared to help them implement changes.

So, do I just watch this small business fail from the sidelines?